Frequently Asked Questions

1. What is truck dispatching?

Truck dispatching is the process of managing and coordinating the transportation of freight from point A to point B. Dispatchers work on behalf of trucking companies or independent drivers to find, assign, and manage loads, optimize routes, handle paperwork, and ensure timely deliveries.

2. How does your dispatching service work?

Our team works closely with truck owners and operators to find the best freight loads that match their capacity and schedule. We handle everything from load booking, route optimization, and paperwork to ensure that deliveries are made on time and efficiently. Our dispatchers are available 24/7 to provide support and solve any issues that may arise.

3. What types of trucks do you work with? We work with all types of trucks, including:

Dry Vans

Box trucks

Power Only

4. Do you offer dispatching for owner-operators?

Yes! We specialize in working with owner-operators and small fleet owners. Our dispatch services help independent truck drivers get the loads they need, optimize their earnings, and handle the complexities of the logistics process.

5. Are your services available nationwide?

Yes, we provide dispatching services across the entire United States. No matter where you're located, we can help you find loads and manage your deliveries efficiently.

6. How do you determine the best rates for freight?

Our dispatchers use a combination of industry knowledge, real-time data, and negotiation skills to secure the best rates for your loads. We ensure you get competitive rates while maintaining high-quality service and timely deliveries.

7. Do you provide 24/7 support?

Yes! Our team is available around the clock to assist with any questions, concerns, or issues. We are committed to ensuring your business operates smoothly, no matter the time of day or night.

8. How do I sign up for your dispatching services?

Getting started is easy! Simply reach out to us via our contact form or call us directly to discuss your needs. We will guide you through the process, set up your account, and start dispatching loads for you as soon as possible.

9. What happens if there is a problem on the road?

If any issues arise while your truck is en route, our dispatchers are here to assist. Whether it's a route issue, an emergency, or a question about the load, we’ll help resolve the problem quickly and efficiently.

10. Do you charge for your dispatching services?

Yes, we charge 10% percentage fee based on the loads we book for you. Our fees are competitive and transparent, with no hidden costs. We ensure that you understand the costs upfront and can make informed decisions about using our services.

11. Do you handle all the paperwork and compliance?

Absolutely! Our dispatchers handle all necessary paperwork, including load confirmation, invoicing, and permits. We also ensure that your truck is compliant with all industry regulations, saving you time and hassle.

12. How do you find loads for trucks?

We work with a vast network of freight brokers to find reliable, high-paying loads. Our dispatchers actively seek the best opportunities for your trucks, ensuring a steady stream of work.

13. How can I stay updated on my load status?

We provide regular updates on your load status through phone calls, emails, or text messages, depending on your preference. Our dispatchers keep you informed every step of the way, from load booking to delivery.

14. Can you help with route planning and fuel savings?

Yes! We use advanced software and experience to optimize your routes for maximum efficiency. This helps minimize fuel costs and reduce unnecessary delays, allowing you to save time and money.

15. What sets your dispatching services apart from others?

At Elite Dispatch Solutions, we pride ourselves on offering personalized service, 24/7 support, and expert knowledge of the trucking industry. We treat every client ELITE like a partner and work tirelessly to maximize your profitability while handling all the logistics and paperwork.